Privacy Policy - Hostium

1. Overview

Hostium ("we," "us," or "our") operates the website hostium.ca and provides businesses with free hotspot devices and Wi-Fi configuration services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or applying to our program, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us, including:

Business name, address, and contact details submitted through our application form
Name and email address of the person completing the application
Information about your existing network infrastructure (if applicable)
Any correspondence you send to us by email or through the site

We also collect limited technical data automatically when you visit our website, such as your IP address, browser type, pages visited, and referring URL. This data is used solely for operating and improving the site.

3. How We Use Your Information

We use the information we collect to:

Review and process your application to the Hostium program
Contact you about your application status and onboarding
Provide support and manage the ongoing program relationship
Coordinate with our carrier partners (AT&T and T-Mobile) as required to deliver services
Send relevant program updates or service-related communications
Improve our website and services

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. Sharing of Information

We may share your information with carrier partners (AT&T, T-Mobile) to the extent necessary to provision your service. We may also share information with service providers who assist us in operating our website and business (such as hosting providers), under confidentiality obligations. We will disclose your information if required to do so by law or to protect the rights, property, or safety of Hostium or others.

5. Data Retention

We retain your information for as long as necessary to provide services to you and to comply with our legal obligations. If you wish to have your data deleted, please contact us at the address below and we will honor your request where legally permitted.

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us at the email below. We will respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: evan@hostium.ca